Accounting FAQs
Accounting FAQsNOVA accepts credit cards for orders placed through our website only. To place an order with your credit card please create an account at www.NOVABiologics.com. NOVA accepts ACH, Wires, and checks only for payment against Purchase Orders.
Customer Service FAQs
Please email [email protected] and reference either your company name or PO# to receive a copy of the appropriate CoA.
Please email [email protected] with the catalog number or product description and a customer service representative will respond with a copy.
Please email [email protected] with your company name and location and a CSR will provide you with the appropriate sales representative’s contact information.
Licensure is required to purchase human serum albumin as it is an approved, injectable biologic drug. Please contact [email protected] for more information.
To place an order with your credit card please create an account at www.NOVABiologics.com. If the order is a first-time purchase of Human Serum Albumin, please also contact [email protected] for further information to complete your purchase as the product is restricted and requires further approval.
HSA; 3-5 business days from receipt of PO for existing customers. New customers, 5-7 business days from receipt of PO and documents/licenses.
NOVA stores HSA at 2-8C.
NOVA ships the HSA at 2-8C.
Sales HSA FAQs
Sales HSA FAQsThe full PMF is available to Regulatory Agencies with a Letter of Access only.
At least 96 percent of the total protein in the final HSA product shall be albumin, as determined by a method that has been approved for each manufacturer by the FDA.
Excipients such as, Sodium, Potassium, N-acetyl-DL-tryptophan, Caprylic acid, Water for injection.
Yes, HSA is a sterile, liquid preparation of albumin derived from large pools of human plasma.
25%, 20% and 5%.
NOVA can provide GMP certification of the HSA manufacturer upon request.
Yes. CoAs are also provided with every shipment.
Yes. Release certifications are also provided with every shipment.
Yes, Certificate of Origin is available for each lot of HSA.
HSA is only available for purchase due to regulations as a drug.
Yes, NOVA’s wholesale license is available upon request.
Normal Human Plasma FAQs
Normal Human Plasma FAQsIf samples are available for each individual unit they can be provided for testing. This is not typical of recovered human plasma.